Engineering & Service Team

Jonathan Lawry
Vice President, Systems Engineering

Jonathan is responsible for Systems Engineering at Mercury Security, leading the development of controller firmware and application-layer drivers. With 17 years of security industry and software development experience, Jonathan pioneers new controller features that continually add customer value and meet changing needs, from easing initial system configuration to reducing the network bandwidth that controllers consume.

Prior to joining Mercury in 2007, Jonathan worked for 8 years with Management Information Consulting (MIC), Falls Church, VA, developing application solutions for the airport security sector.  After Honeywell International’s acquisition of MIC in 2000, Jonathan became Development Manager and Team Leader for Honeywell’s enterprise security software product.

Jonathan’s experience at the cutting-edge of airport security system development has given him powerful insight into how security systems are actually used in the real world of critical applications. With a cumulative total of 7 years on-site at major airports including Boston-Logan, Philadelphia, Chicago O’Hare, Midway and Seattle-Tacoma airports, Jonathan has honed a strong combination of technical and communication skills. Mercury customers benefit from his ability to deftly translate customer requirements into appropriate technical specifications that meet those needs.

Jonathan holds a B. S. in Physics from the nation’s oldest and leading engineering university, Rensselaer Polytechnic Institute, Troy, NY.

"Much of what we add and refine within our firmware is based on a customer need. We then engineer features that all customers can easily generalize upon implementation to broaden their application options."

 

Michael Serafin
Director of Software Development

Michael is responsible for managing the development team and providing Mercury’s OEM partners with complete programming support and interface information. He ensures that customers receive all the technical guidance they need – from documentation to one-on-one consultations -as they integrate Authentic Mercury products with their software. Michael serves as the bridge between Mercury drivers and customer applications, providing essential documentation, answering all questions and ensuring that customers can easily configure and integrate systems.

A seasoned programmer with a strong background in a variety of operating systems, databases and development tools, Michael has firsthand knowledge of our interface from the programmer’s side of the equation.

Prior to Mercury, Michael served in several managerial capacities, for Lenel Systems International, of Pittsford NY, that latest being the Director of Quality Assurance. Michael’s 13 years with Lenel has provided first hand programmers understanding in the demands and features that drive Mercury’s products: the ability to synchronize firmware with our customers’ requirements and objectives, the ability to obtain flexibility, speed and cost-reductions.

Prior to his Lenel experience Michael served as software engineer focusing on the creation of production test tools for Eastman Kodak, in Rochester, NY. Michael earned his B.S. in Computer Science and a M.S. in Electrical Engineering from Michigan State University

 

 

Ron Hamilton
Sr. Engineer, Quality Assurance & Customer Support

Ron leads Mercury Security’s quality assurance and customer support teams and is responsible for the testing, performance and support of all Mercury products. Ron serves as the customer’s first point of contact for quality assurance and system troubleshooting.

With more than 25 years of experience in both security manufacturing and field implementation, Ron provides the broad perspective essential to system and component testing. He sees that each new firmware feature meets design and compatibility specifications.  And by taking a decidedly one-on-one approach to customer support, Ron collaborates closely with customer technical teams so that each component and the ultimate systems meet or even exceed requirements.

Before joining Mercury Security, Ron led customer support and quality assurance for security and access control systems manufacturer CMC Co., focusing on access control engineering through CMC’s acquisitions by InfoGraphics and later GE Security.

Ron attended Cerritos College and studied electronics and mathematics.

"Our products function in a wide range of environments and networks, so our Q/A initiatives ensure that our customers can meet those challenges with the confidence that they are partnering with the industry’ dedicated leader."