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Jonathan Lawry Vice President, Systems Engineering
Jonathan is responsible for Systems Engineering at Mercury Security, leading the development of controller firmware and application-layer drivers. With 17 years of security industry and software development experience, Jonathan pioneers new controller features that continually add customer value and meet changing needs, from easing initial system configuration to reducing the network bandwidth that controllers consume.
Prior to joining Mercury in 2007, Jonathan worked for 8 years with Management Information Consulting (MIC), Falls Church, VA, developing application solutions for the airport security sector. After Honeywell International’s acquisition of MIC in 2000, Jonathan became Development Manager and Team Leader for Honeywell’s enterprise security software product.
Jonathan’s experience at the cutting-edge of airport security system development has given him powerful insight into how security systems are actually used in the real world of critical applications. With a cumulative total of 7 years on-site at major airports including Boston-Logan, Philadelphia, Chicago O’Hare, Midway and Seattle-Tacoma airports, Jonathan has honed a strong combination of technical and communication skills. Mercury customers benefit from his ability to deftly translate customer requirements into appropriate technical specifications that meet those needs.
Jonathan holds a B. S. in Physics from the nation’s oldest and leading engineering university, Rensselaer Polytechnic Institute, Troy, NY.
"Much of what we add and refine within our firmware is based on a customer need. We then engineer features that all customers can easily generalize upon implementation to broaden their application options."
Ron Hamilton Sr. Engineer, Quality Assurance & Customer Support
Ron leads Mercury Security’s quality assurance and customer support teams and is responsible for the testing, performance and support of all Mercury products. Ron serves as the customer’s first point of contact for quality assurance and system troubleshooting.
With more than 25 years of experience in both security manufacturing and field implementation, Ron provides the broad perspective essential to system and component testing. He sees that each new firmware feature meets design and compatibility specifications. And by taking a decidedly one-on-one approach to customer support, Ron collaborates closely with customer technical teams so that each component and the ultimate systems meet or even exceed requirements.
Before joining Mercury Security, Ron led customer support and quality assurance for security and access control systems manufacturer CMC Co., focusing on access control engineering through CMC’s acquisitions by InfoGraphics and later GE Security.
Ron attended Cerritos College and studied electronics and mathematics.
"Our products function in a wide range of environments and networks, so our Q/A initiatives ensure that our customers can meet those challenges with the confidence that they are partnering with the industry’ dedicated leader."
Karen Gabler Sr. Systems Engineer
Karen is responsible for providing Mercury’s OEM partners with complete programming support and interface information. She ensures that customers receive all the technical guidance they need – from documentation to one-on-one consultations -- as they integrate Mercury products with their software. Karen serves as the bridge between Mercury drivers and customer applications, providing essential documentation, answering all questions and ensuring that customers can easily configure and integrate systems.
A seasoned programmer with a strong background in a variety of controller environments, Karen joined the Mercury team in 1995. During her tenure, Karen developed our Windows interface, crafted documentation for our control processors, developed drivers for control hardware, and has helped develop application software and additional interfaces for Mercury OEM partners. Now, in addition to her technical service, Karen also leads the communication of systems documentation and customer support materials.
Prior to Mercury, Karen served as a developer for Wonderware, a Supervisory Control and Data Acquisition software product for real-time operations management control. Karen’s Wonderware experience grounded her in the demands and features that drive Mercury’s products: the ability to synchronize firmware with our customers’ requirements and objectives, the ability to obtain flexibility, speed and cost-reductions. Here she also provided developer support, crafted server toolkits and provided the clear communications that ease integration.
Earlier, Karen served as a query/report writer for relational data base products for Cincom Systems, and as a development manager for Honeywell Information Systems. Karen earned her B.S. in Computer Science from Northern Arizona University.
"Some people refer to me as 'the go-to girl' but I think the 'go-to geek' may be a better description. My main mission is to make it easy for our customers to integrate their software with our hardware."
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